Job Title: CARGO SERVICES MANAGER
Strategic role: dealing with planning, coordinating, administration and general management issues, which include the day-to-day supervision of staff and overseeing work organized by team leaders (who then report to the manager)
Job Detail Information
Job Purpose: Provides materials, equipment, and supplies by directing, receiving, warehousing, and distribution services; supervising staff.
. To plan, direct, and coordinate all cargo operations within the organization in line with the operations strategy and objectives
. To ensure optimal revenue generation and collection
. To continuously improve the service delivery level of cargo operations
. To ensure compliance with all operational and safety rules and standards
Duties & Responsibilities
. Take strategic decisions tailored towards meeting the operational objectives and exceeding service delivery agreement with clients
. Manage cargo facilities, equipment, financial and material resources
. Ensure compliance with rules and regulations of relevant regulatory bodies as regards cargo service delivery
. Manage relationship with all stakeholders and third parties
. Manage human resource and workforce related issues with respect to cargo services
. Analyze and evaluate all the daily transaction reports within cargo to enhance service delivery
. Monitor the daily revenue generation in accordance with set targets
. Bring relevant hands-on experience and best practice process knowledge to all areas of cargo operations
. The efficient utilization of space and mechanical handling equipment, ensuring quality, budgetary targets and environmental objectives are met
. Have a clear understanding of the company’s policies and vision and how the warehouse contributes to these
. Coordinate the use of automated and computerized systems where utilized
. Plan future capacity requirements
. Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded
. Produce regular reports and statistics on a daily, weekly and monthly basis
. Visit customers to monitor the quality of service they are receiving
. Maintain standards of health and safety, hygiene and security in the work environment
. Oversee the planned maintenance of vehicles, machinery and equipment
. Comply with aviation and IATA cargo warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
. Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
. Complete warehouse operational requirements by scheduling and assigning employees; following up on work results
. Maintain warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
. Contribute to team effort by accomplishing related results as needed.
. Supervision, Developing Budgets, Safety Management, Developing Standards, Managing Processes, Surveillance Skills, Inventory Control, Reporting Skills, Analyzing Information, Equipment Maintenance, Judgment
. Minimum 10 year experience of demonstrated Cargo Operations handling at Managerial level within Air Cargo business. Knowledge of Air Cargo Operations with International dimension would be an added advantage.
. Possess a strong track record in managing airport cargo terminal services across all areas of warehouse operations
. Experience in driving and implementing best practice air cargo terminal processes, systems and overseeing facility
. Experience in IATA air cargo laws and regulations
. Excellent communication and interpersonal skills
. Excellent analytical, negotiation and Resource Management skills
. Target driven disposition
. Possess sound customer/client management skills
. Minimum of a good first degree
. Aviation professional qualifications
. Strategic training in Management
. A Professional qualification would be an added advantage
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APPLICATION CLOSES 6th AUGUST 2013.